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Outdoor Shop BD is an authorized sub-agent of Smart China Hub Limited. Smart China Hub Limited is the main company, and Outdoor Shop BD works as its marketing and sales partner. All products, services and policies below are provided by Smart China Hub Limited.

Return Policy

Smart China Hub Limited aims to maintain fair and transparent return practices.

Eligibility for Returns

Returns are applicable only for damaged, defective, or incorrect products.

Requests must be made within 7 Days of delivery.

Return Conditions

Products must be unused and in original packaging.

Proof of purchase and delivery confirmation is required.

Non-Returnable Items

Customized or specially sourced products

Products damaged due to misuse or mishandling

Refunds & Replacements

Approved returns may be replaced or refunded based on assessment.

Refund processing time may vary depending on payment method.